Tpas, England’s leading tenant engagement experts (Tpas.org.uk), have selected oomi to provide a new membership management CRM.
Tpas promote, support and champion tenant involvement and empowerment in social housing across England. Membership is made up of local tenants and landlord organisations, covering 3 million homes, and a growing commercial membership of contractors, sub-contractors and affiliates.
“We recognised that we needed to work smarter with our processes and gain better customer intelligence,” said Jenny Osbourne MBE, Tpas’ Chief Executive.
oomi will be implementing the oomi CRM with modules to support membership management, events, finance, courses and consultancy. Key integrations will include Xero accounting and Stripe payments, for membership renewals, paid events and training, and Mailchimp for email management and Zoom.
“We recognised the experience and good reputation that oomi brought with them, and our experience with their team to date has been excellent. We look forward to starting the CRM project and moving it forward for Tpas,” said Osbourne.
Joel Trotman, Director of Sales at oomi, commented: “We’re thrilled to welcome Tpas as an oomi customer, and look forward to working closely with them. Putting oomi CRM at the heart of their technology stack, and the integration with other key business systems, will provide Tpas with the single source of truth for membership data that they need.”