We are delighted to announced that Georgie Howard has been appointed as oomi’s Chief Operating Officer.
Georgie joined oomi in early 2024 as Director of Operations. His new role will see him take a more strategic role in scaling operations to support oomi’s fantastic growth over recent years.
Sarfraz Ahmad, oomi CEO said: “Since joining oomi, Georgie has brought a wealth of sector experience and knowledge, and demonstrated a customer-centric approach that we so value at oomi. I congratulate him on his new role, and look forward to his continued support as we realise our ambitious growth plans and ensure that we continue deliver the best solutions and services to our customers.”
In recent years, oomi has become one of the fastest growing suppliers to the UK membership sector, with many new organisations selecting us as their trusted partner. We now have over 75 staff across our UK and Pakistan offices. Services have expanded with new digital and website design and delivery capabilities and enhanced offerings, such as our online communities platform. These complement the core oomi membership CRM solution, which has been used in the sector for over 31 years.
Georgie Howard, oomi COO, said: “Since joining oomi, I have had the privilege of witnessing the exceptional expertise and dedication of our team. What stands out most is our sector-focused, passionate staff who consistently demonstrate their commitment to collaborating with our customers. At the heart of everything we do is a simple but powerful principle: ensuring that the customer remains at the centre of our decisions, innovations, and services.
As the newly appointed Chief Operating Officer, my primary objective is to introduce more standardised approaches and best practices across the organisation. By improving our internal operations, we can enhance the service experience we offer externally, empowering us to deliver excellence to all our customers. This commitment to operational excellence will ensure that oomi remains responsive, proactive, and innovative in meeting the evolving needs of the organisations we serve.”